Ars was unable to confirm if UnionSine and Toshiba have any formal business relationship. UnionSine’s website says that its full company name is Shenzhen Union Integrity Technology Co., Ltd., a Shenzhen-based company launched in 2014 with “more than 50 employees.” It doesn’t list Toshiba as a partner. Toshiba also doesn’t mention any collaboration with UnionSine on its website. Neither company responded to requests for comment ahead of publication. Interestingly, there’s at least one account of someone finding a Western Digital drive inside their UnionSine HDD’s enclosure.
Rymko said that Secure Data Recovery couldn’t confirm if the Toshiba drive was refurbished but also emphasized the drive’s nearly 10 years of age:
Our internal data indicates that the average lifespan of a drive is approximately three-to-five years, depending on the brand, capacity, and other factors. Our data found that the average ‘power-on’ hours of failed drives was about two years and 10 months. With the right tools, the ‘power-on hours’ data can be reset. This could mean the drive may last a few years; I can’t say for sure.
There are better storage options
Rymko told me that UnionSine “seem[s] like a legitimate company” and noted that Secure Data Recovery has recovered data from UnionSine drives before. He also said that for $28, “the drive performs well and provides good value;” it also “meets expectations for speed and reliability.” Still, he has some concerns about long-term use:
We haven’t identified any major issues with this device, but as with any budget drive, long-term durability and sustained performance under heavy use are potential concerns to watch for. It’s always a good idea to back up important data regularly.
But there are still reasons to look elsewhere for storage.
For one, UnionSine doesn’t have a clearly posted warranty policy for its HDDs. As Rymko mentioned, the long-term durability of its drive is dubious, making the lack of a clear warranty concerning.
Further, there are bigger and roomier storage options than a 500GB HDD. If you’re opting for an HDD over an SSD to save money, it can be prudent to put at least some of those savings toward more storage space. A roomier HDD will cost more, but the price-per-GB may not differ much, depending on the drive.
When storing valued files, you can rest easier by following the 3-2-1 backup rule and by buying from a reputable brand with a solid warranty. Losing important data is frustrating enough, and that frustration is exacerbated when a company doesn’t take accountability for a potentially faulty device.