After CEO exit, Sonos gets rid of its chief product officer, too

A day after announcing that CEO Patrick Spence is departing the company, Sonos revealed that chief product officer Maxime Bouvat-Merlin is also leaving. Bouvat-Merlin had the role since 2023.

As first reported by Bloomberg, Sonos will not fill the chief product officer role. Instead, Tom Conrad, the interim CEO Sonos announced yesterday, will take on the role’s responsibilities. In an email to staff cited by Bloomberg (you can read the letter in its entirety at The Verge), Conrad explained:

With my stepping in as CEO, the board, Max, and I have agreed that my background makes the chief product officer role redundant. Therefore, Max’s role is being eliminated and the product organization will report directly to me. I’ve asked Max to advise me over the next period to ensure a smooth transition and I am grateful that he’s agreed to do that.

In May, Sonos released an update to its app that led to customers, many of them long-time users, revolting over broken features, like accessibility capabilities and the ability to set timers. Sonos expects that remedying the app and Sonos’ reputation will cost it at least $20 million to $30 million. 

As head of the company, Spence received a lot of blame and has also been criticized for not apologizing for the problems until July. However, numerous reports have also attributed blame to Bouvat-Merlin.